AgentLabs includes a website but does not provide a CMS for editing. Any website changes must be made directly through the code. We can share the file path, however customization support is not provided as per Envato terms.

Signup at diploy.joinsecret.com & Share your invoice ID of envato for approval to [email protected] , Kindly note that it is mandatory for approval. Support will be provided by Secret team. If you didnt get any deal or so, then don’t come to us for any complaints or refunds, as this has no relation to our item refund or support. It is a token of love for our clients.

To try customer account, create your own account using your email ID.

Required Third-Party APIs

AgentLabs uses the following external services to enable Voice AI and call functionality. Please review the details below and create your accounts accordingly.

1. ElevenLabs (AI Voice Generation)
Used for: Converting chatbot replies into realistic human-like voice responses.

Recommended Plan: Creator Plan
Signup Link: https://try.elevenlabs.io/diploy

2. Twilio (Voice Calling)
Used for: Making outbound voice calls through the AgentLabs platform.
Pricing Includes: Fixed phone number rental + per-minute calling charges.

Pricing Reference: View Twilio Pricing
Signup Link: Sign up on Twilio

AgentLabs – AI Voice Calling & Automation SaaS Platform

AgentLabs is a cutting-edge, enterprise-grade AI calling platform that merges Twilio’s reliable telephony infrastructure with ElevenLabs’ ultra-realistic conversational voice technology. Designed for businesses, agencies, and SaaS entrepreneurs, AgentLabs enables large-scale automated outbound and inbound calling with natural, human-like conversations that drive engagement and conversions.

Transform Your Voice Communications with AI-Driven Automation

With advanced AI agents, flow-based automation, multi-language support, dynamic workflows, and real-time analytics, AgentLabs empowers teams to automate sales, support, surveys, reminders, and lead qualification at massive scale — 24/7.

Perfect For

• Sales Teams: Automate outbound prospecting, follow-ups, and lead qualification.
• Customer Service: Handle high-volume support inquiries with conversational AI.
• Marketing Teams: Run personalized promotional voice campaigns.
• Survey & Feedback Collection: Conduct customer surveys through natural conversations.
• Appointment-Based Businesses: Automate reminders, confirmations, and scheduling calls.
• Lead Generation Agencies: Qualify and nurture leads around the clock.

Core Technologies

• Twilio & Plivo: Enterprise-grade global telephony backbone.
• ElevenLabs & OpenAI Voice: State-of-the-art AI voice synthesis with human-like realism.
• Node.js: High-performance backend architecture.
• React: Fast, modern, responsive user interface.
• PostgreSQL: Scalable relational database for large datasets.

Why Multi-Language Support Matters

AgentLabs includes built-in support for multiple languages, allowing businesses to run campaigns, support customers, and engage audiences across different regions without needing separate systems.

• Global Reach: Deploy calling campaigns in multiple regions instantly.
• More Conversions: Customers respond better when addressed in their preferred language.
• Localized Experience: AI agents sound natural, clear, and culturally appropriate with ElevenLabs.
• Perfect for International Businesses: Scale operations across diverse markets.

ElevenLabs & OpenAi Voice Integration – Human-Like AI Conversations

AgentLabs is powered by ElevenLabs Conversational & OpenAI, delivering highly expressive, lifelike voices that feel human.

• Natural human-like speech with emotion and clarity.
• Real-time response streaming for fluid conversations.
• Diverse voice library across genders, accents, and tones.
• Personality control: Friendly, professional, formal, casual, etc.
• Stability & similarity settings for voice fine-tuning.
• Load-balanced API key pool for handling large call volumes smoothly.

Key Features

Advanced Bulk Calling

• CSV Import: Upload thousands of contacts instantly.
• Smart Scheduling: Schedule calls based on preferred time ranges.
• Auto-Retry Logic: Adjust retry attempts for failed calls.
• Concurrent Calling: Run multiple simultaneous calls at scale.
• Queue Management: Monitor pending, processing, and completed calls.

Intelligent AI Agents

• Natural Conversations powered by ElevenLabs.
• Multiple Voice Options across different tones and styles.
• Customizable Personality (Friendly, Formal, Energetic, etc.).
• Temperature Controls for creative or deterministic responses.
• Pre-built System Prompt Templates for quick setup.

Knowledge Base (RAG) Management

• Document Upload: PDF, DOC, TXT files.
• URL Integration: Train agents using website content.
• Custom Text Articles: Add brand-specific information easily.
• Context-Aware Responses: AI intelligently references stored knowledge.

Comprehensive Analytics

• Real-Time Dashboard: Monitor campaign performance live.
• Success Metrics: Completion %, connection rates, drop-offs.
• Lead Qualification: Automatic Hot/Warm/Cold scoring.
• Sentiment Analysis: Positive/Neutral/Negative indicators.
• Call Duration Metrics and behavior insights.
• Trend Reports: Compare performance across weeks/months.
• Export as CSV or PDF.

Call Recording & Transcription

• Automatic Recording for every call.
• AI Transcription for fast text conversion.
• Keyword Extraction for key topics.
• AI Conversation Summaries for quick review.
• Searchable Call History with powerful filters.
• Built-in Audio Player for playback.

Workflow Automation

• Unlimited Campaigns with custom workflows.
• Dynamic Responses: AI reacts based on user answers.
• Webhook Support: Send data to your CRM or apps.
• CRM Integration Friendly through standard webhooks.

Smart Call Distribution

• Time-based Routing for optimal calling windows.
• Load Balancing across multiple ElevenLabs keys.
• Status Monitoring: Pending, In-progress, Completed, Failed.
• Retry Management: Adjustable per campaign.

CRM & Integration Hub

• Webhook Triggers: Call completion, agent responses, forms.
• Campaign Filtering: Decide which campaigns send events.
• Lead Updates: Sync qualification & sentiment automatically.
• Custom Endpoints: Connect to any third-party system.

Dual-Panel Architecture

Super Admin Panel

• User & Role Management
• Subscription & Pricing Control
• Credit Package Management
• Phone Number Pool Management
• ElevenLabs API Key Pool (Load Balanced)
• Global Analytics Dashboard
• System-wide Call Queue Monitoring
• Broadcast Notifications
• Platform Settings & API Credentials
• Universal Contact Database

User Panel

• Campaign Management
• AI Agent Builder
• Knowledge Base Manager
• Voice Library (ElevenLabs)
• Contact Management with CSV Import
• Call History (recordings, transcripts, summaries)
• Analytics Dashboard
• Phone Number Purchasing
• Billing, Subscriptions & Credits
• Webhook Integrations
• Website Widgets
• Quick CRM

Flexible Subscription System

• Stripe, Paypal, Razorpay, Paystack, MercadoPago Integration for global payments.
• Free & Pro Plans available.
• Credit-Based Billing for call minutes.
• Bonus Credits & Membership Controls.

Technical Specifications

• OS: Ubuntu 20.04+, Windows Server 2019+, macOS 10.15+
• Node.js: v18+
• PostgreSQL: v14+
• RAM: 2GB+ (4GB recommended)
• Storage: 10GB minimum
• CPU: 2 cores or higher
• SSL Certificate: Required for secure webhooks

Tech Stack

• Backend: Node.js, Express
• Frontend: React, Vite, TailwindCSS
• Database: PostgreSQL (Drizzle ORM)
• Process Manager: PM2
• Reverse Proxy: Nginx
• APIs: Twilio, OpenAI, ElevenLabs, 5 PGs (Stripe, Paypal, Razorpay, Paystack, MercadoPago)

Third-Party Services Required

• Twilio & Plivo Account (for telephony)
• ElevenLabs & OpenAI Voice API Key (for voice synthesis)
• OpenAI API Key (for KB Embedding)
• Stripe, Paypal, Razorpay, Paystack, MercadoPago Account (for subscriptions & credits)

What’s Included

• 100% open-source frontend & backend
• Complete installation & configuration guide
• 6 months support included
• Flow templates, voice templates, and prompt presets

User Interface Highlights

• Modern, responsive UI/UX
• Dark Mode Ready
• Charts & Graphs for insights
• Real-time updates without reloads
• Advanced search & filters
• Bulk actions for efficient management
• CSV/PDF export options

Security Features

• SSL/TLS Encryption
• Role-Based Access Control
• Secure Session Handling
• Encrypted API Keys
• Signed Webhooks
• SQL Injection Protection
• Password Hashing
• CORS Restrictions

Use Case Examples

• Sales Outreach: Qualify leads and book demos automatically.
• Customer Surveys: Collect satisfaction & feedback data.
• Appointment Reminders: Reduce no-shows effectively.
• Lead Qualification: Identify hot prospects instantly.
• Event Invitations: Invite thousands with personalized calls.
• Payment Reminders: Automate collection reminders.

Why Choose AgentLabs?

For Businesses

• Reduce operational costs
• Scale instantly to thousands of calls
• 24/7 automated operations
• Consistent, high-quality customer experience
• Insights from analytics & reporting
• Deploy new campaigns in minutes

For Developers

• Clean, modern codebase
• API-first architecture
• Easy customization and extension
• Rich documentation
• Self-hosted with full control

Signup at diploy.joinsecret.com & Share your invoice ID of envato for approval to [email protected] , Kindly note that it is mandatory for approval. Support will be provided by Secret team. If you didnt get any deal or so, then don’t come to us for any complaints or refunds, as this has no relation to our item refund or support. It is a token of love for our clients.

Changelog

Version 4.0.0 | 2nd February 2026

- Added: More countries to Twilio Address section in user settings<br />- Added: Support for SIP Trunk via plugin (need to buy plugin separately)<br />- Resolved: Reported bugs by the clients 

Version 3.2.6 | 24th January 2026

- Resolved: Twilio related bugs resolved - Resolved: OTP sending issue - Fixed: SEO Image issue - Fixed: Elevenlabs APIs Sync issue