Chatflow – AI Customer Support & eCommerce Assistant (SaaS)

Chatflow – AI Customer Support & eCommerce Assistant (SaaS)
Chatflow – AI Customer Support & eCommerce Assistant (SaaS)

AI Customer Support ChatBot SaaS Platform – Key Features

Frontend Demo

This is a showcase-only demo. To prevent misuse, usage is limited. For a full and unrestricted experience, we offer private demos.

Contact us for the Private Demo: [email protected]


Standout Features (What Makes Us Different)

1. E-Commerce Integration (Shopify & WooCommerce)

This is our #1 differentiator – Full e-commerce chatbot capabilities

  • Shopify: Storefront API integration, product search, add to cart, cart management, checkout assistance,Track Orders
  • WooCommerce: REST API integration, product recommendations, multi-domain support
  • AI-powered product recommendations based on customer queries
  • Seamless shopping experience – customers can shop directly from chat
  • Real-time product availability and pricing

2. AI Vision & Image Analyzer

Not just OCR – True AI understanding of images

  • Analyze images using Gemini Vision & GPT-4 Vision models
  • Extract meaning, context, objects, and insights from images
  • Product identification from photos
  • Support for PDF, DOC, TXT, PNG, JPG, JPEG
  • AI-powered document understanding

3. AI-Powered Lead Detection & Extraction

Automatically capture leads from conversations

  • AI analyzes conversations when they close/resolve
  • Automatic contact extraction (email, phone, company, position)
  • Lead scoring and value estimation
  • Confidence levels and interest detection
  • Real-time lead notifications

4. Custom Knowledge Base Training

Train AI with your own content

  • Create knowledge bases with categories
  • Train AI with documents, FAQs, and custom content
  • Automatic relevance detection
  • Dynamic enable/disable of knowledge entries

✨ Core Features

AI Engine & Models

  • Supports GPT-4, GPT-4o, GPT-5, Gemini 1.5 Pro, Gemini 2.5 Flash, Gemini 3
  • One-click model switching per chatbot
  • Custom AI instructions and system prompts
  • Vision capabilities for image analysis

Widget Customization & Integration

  • Fully customizable (colors, theme, layout, fonts, position)
  • One-line JavaScript installation
  • WordPress plugin – one-click activation
  • Shopify Liquid code integration
  • Real-time appearance preview

AI & Human Hybrid Mode

  • Automatic mode: AI handles conversations
  • Manual mode: Human agent replies
  • Hybrid mode: AI + Human workflow
  • Agent transfer and conversation takeover

Multi-Language Support

  • 10+ languages (EN, TR, ES, FR, DE, AR, CN, JP, etc.)
  • Automatic language detection
  • Language-specific tone and formatting

Additional Features

Conversation Management

  • Context-aware conversations
  • Conversation end detection
  • Human agent request detection
  • Typing indicators
  • Real-time notifications

Support & Tickets

  • Create tickets from conversations
  • Ticket assignment and priority levels
  • Ticket history and notes

Analytics & Reporting

  • Conversation statistics
  • Chatbot performance metrics
  • Lead conversion tracking
  • E-commerce sales attribution

Subscription & Billing

  • Stripe integration
  • Free, Starter, Professional, Enterprise plans
  • Automatic billing

Security

  • JWT authentication
  • Role-based access control
  • CORS protection and domain validation

Why Choose This Platform?

  • E-Commerce Ready: Built-in Shopify & WooCommerce – shop directly from chat
  • AI Vision: Analyze images, not just text – understand product photos
  • Auto Lead Capture: AI detects and extracts leads automatically
  • Knowledge Training: Train AI with your own content
  • No-Code Setup: WordPress plugin or one-line JavaScript
  • Latest AI Models: GPT-5, Gemini 3, GPT-4o with vision

Perfect For:

  • E-Commerce Stores: Product recommendations, cart management, sales assistance
  • Lead Generation: Automatic lead capture from conversations
  • Customer Support: 24/7 AI support with human handoff
  • Service Businesses: FAQ handling, ticket management, appointment assistance

AI Usage Notice

This product integrates with third-party AI services such as Gemini and OpenAI to deliver its AI-powered features.

Please note that you will need to provide your own API keys to use these services. Any AI-related usage costs are not included in the purchase price and are billed directly by the respective AI providers according to your usage.

System Requirements

  • Next.js: 16 Latest version required
  • Server: Minimum 4 GB RAM VPS or a managed cloud platform such as Vercel.

Chatflow – AI Customer Support & eCommerce Assistant (SaaS)

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