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CommunityHub Pro – Housing Society and Community Complain Management System

Complete Solution for Residential Communities, Apartment Complexes & Housing Societies

CommunityHub Pro – Housing Society and Community Complain Management System is a production-ready, enterprise-grade community management platform built with cutting-edge technologies including Next.js 15.5.9, React 19.2.3, TypeScript 5.3.3, and MongoDB 8.20.3. This comprehensive SaaS solution revolutionizes how housing societies and residential communities handle complaints, maintenance requests, and community communications.

Live Demo

Demo URL: https://community-complaint-issue-reporting.vercel.app

New Features Added:

• Enhanced UI/UX – Fixed sidebar navigation with gradient design
• Improved Documentation – Updated with latest version information
• Real-time Updates – Enhanced WebSocket integration for instant notifications
• Performance Optimizations – Faster loading and improved responsiveness
• Security Enhancements – Updated dependencies with latest security patches

Demo Credentials for Testing:

Admin: [email protected] / admin123

Staff: [email protected] / Staff123

Resident: [email protected] / Resident123

Note: These are demo credentials. Please change all passwords immediately after installation.

✨ Key Features

Enterprise-Grade Authentication & Security

• NextAuth.js Integration – Industry-standard authentication framework
• JWT + Credentials Provider – Secure session management
• Password Hashing – bcryptjs with 10 salt rounds
• Role-Based Access Control (RBAC) – Granular permissions for Admin, Staff, and Resident roles
• Route Protection – Middleware-based access control
• Session Security – Secure cookies with configurable expiry

Multi-Role User Management System

Resident Portal

• Easy-to-use complaint submission forms with image uploads
• Real-time complaint status tracking
• Personal dashboard with all submitted complaints
• Feedback and rating system for resolved complaints
• Community announcement feed
• Profile management

Staff Dashboard

• View all assigned complaints with priority levels
• Update complaint status with notes and photos
• Upload resolution proof images
• Track performance metrics (resolution times, ratings)
• Internal notes system for admin reference
• Real-time task notifications

Admin Control Center

• Complete user management (Create, Edit, Deactivate, Delete)
• Complaint oversight and assignment control
• Comprehensive analytics and reporting dashboard
• Announcement broadcasting with role targeting
• System settings and configuration
• Monthly fees management
• Bulk SMS/Email messaging
• Resident ID card generation
• Staff performance tracking

Advanced Complaint Management

• Smart Categorization – Maintenance, Safety, Noise, Parking, Utilities, Cleanliness, Amenities, Other
• Priority Levels – Low, Medium, High, Urgent with SLA tracking
• Location Tracking – Building, floor, room, optional coordinates
• Image Evidence – Multiple photo uploads (up to 5 images) with Cloudinary CDN
• Status Workflow – Pending → Assigned → In Progress → Resolved
• Assignment System – Manual or automatic staff assignment with due dates
• Resolution Tracking – Proof uploads and completion timestamps
• Notes System – Internal and public notes for communication
• Search & Filter – Advanced filtering by status, priority, category, date
• Pagination – Efficient data loading for large datasets

Communication System

• Rich Announcements – HTML content with formatting support
• Role Targeting – Send announcements to specific user groups (All, Residents, Staff, Admin)
• Priority Pinning – Keep important notices at the top
• Attachment Support – Upload documents and images
• Expiration Management – Auto-hide outdated content
• Real-Time Broadcasting – Instant delivery via WebSocket

Analytics & Reporting

• Real-Time Dashboard – Live complaint statistics
• Performance Metrics – Staff resolution times and ratings
• Trend Analysis – Complaint patterns and hotspots
• Category Breakdown – Issues by type and location
• Priority Distribution – Visual charts and graphs
• Staff Performance Reports – Individual and team metrics
• Export Capabilities – CSV/PDF reports for management

Real-Time Features

• Live Updates – WebSocket-powered status changes (Pusher integration)
• Push Notifications – Browser notifications for updates
• Activity Feed – Real-time system activity log
• Online Indicators – User presence and activity status
• Instant Notifications – Real-time alerts for new assignments and status changes

Premium User Experience

• Responsive Design – Perfect on desktop, tablet, and mobile devices
• Modern UI/UX – Clean, intuitive interface with Tailwind CSS
• Role-Specific Navigation – Customized sidebars for each user role
• Loading States – Skeleton screens and progress indicators
• Error Handling – User-friendly error messages and recovery
• Toast Notifications – Action confirmations and feedback
• Accessibility – WCAG 2.1 AA compliant design

☁️ Cloud Integration

• Cloudinary CDN – Image storage with automatic optimization
• MongoDB Atlas – Scalable cloud database
• Pusher – Real-time WebSocket service
• Email Service – SMTP integration for notifications
• Twilio – SMS messaging support (optional)

️ Technical Stack

Frontend & Framework

• Next.js 15.5.9 – React framework with App Router and latest optimizations
• React 19.2.3 – Latest React with enhanced features and performance
• TypeScript 5.3.3 – Type-safe JavaScript with advanced tooling
• Tailwind CSS 3.4.1 – Utility-first CSS framework

Backend & Database

• MongoDB 8.20.3 – NoSQL document database with enhanced security
• Mongoose 8.3.0 – Elegant MongoDB object modeling
• NextAuth.js 4.24.5 – Complete authentication solution

Real-Time & Communication

• Pusher 5.2.0 – WebSocket service for real-time updates
• Nodemailer 7.0.10 – Email service integration
• Twilio 5.3.5 – SMS messaging (optional)

UI Components & Libraries

• Lucide React – Modern icon library
• React Hook Form – Performant form handling
• Zod – TypeScript-first schema validation
• Recharts – Composable charting library
• React Hot Toast – Notification system

What’s Included

• ✅ Complete source code (TypeScript)
• ✅ Premium HTML documentation with Tailwind CSS
• ✅ Comprehensive installation guide
• ✅ User documentation for all roles
• ✅ API documentation
• ✅ Environment variables template
• ✅ Database models and schemas
• ✅ Pre-built components and utilities
• ✅ Demo credentials and test data scripts
• ✅ CodeCanyon submission guide

Quick Installation (10-15 minutes)

Prerequisites

• Node.js 20.0+ (24.x recommended)
• npm 10.0.0+
• MongoDB Atlas account (free tier available)
• Cloudinary account (for image uploads)
• Pusher account (optional, for real-time features)

Installation Steps

1. Install Dependencies

   npm install

2. Configure Environment Variables

   Create .env.local file with required variables:

   MONGODB_URI=your-mongodb-connection-string NEXTAUTH_URL=http://localhost:3000 NEXTAUTH_SECRET=your-32-character-secret CLOUDINARY_CLOUD_NAME=your-cloud-name CLOUDINARY_API_KEY=your-api-key CLOUDINARY_API_SECRET=your-api-secret

3. Create Admin User

   npm run create-users

4. Start Development Server

   npm run dev

Your application will be available at http://localhost:3000

Documentation

The package includes comprehensive documentation:

• README.md – Complete project documentation (2000+ lines)
• INSTALLATION.md – Step-by-step installation guide
• DEMO_CREDENTIALS.md – Test accounts and credentials
• public/documentation.html – Premium interactive HTML documentation
• CODECANYON_SUBMISSION.md – Submission checklist and guide

Use Cases

• Residential Communities – Apartment complexes, condominiums
• Housing Societies – Gated communities, co-operative housing
• Property Management – Real estate companies, landlords
• Commercial Buildings – Office complexes, retail spaces
• Facility Management – Maintenance and service request management

Security Features

• Password hashing with bcryptjs (10 salt rounds)
• NextAuth.js Authentication management
• Role-based access control (RBAC)
• Route protection via middleware
• Input validation with Zod schemas
• XSS protection (React’s built-in sanitization)
• CSRF protection (NextAuth.js tokens)
• Secure file upload handling
• Environment variable protection
• Audit logging for compliance

Responsive Design

The application is fully responsive and works seamlessly on:

• Desktop computers (1920px+)
• Laptops (1366px – 1920px)
• Tablets (768px – 1366px)
• Mobile devices (320px – 768px)

Deployment Options

CommunityHub Pro can be deployed on:

• Vercel – Recommended (one-click deploy)
• Netlify – Alternative hosting platform
• Railway – Full-stack deployment
• Docker – Containerized deployment
• Any Node.js hosting – Traditional VPS/server

Key Benefits

• 75% Faster Resolution – Streamlined workflows and automated assignments
• Enterprise Security – Bank-grade encryption and GDPR compliance
• Mobile-First Design – Responsive across all devices
• Real-Time Updates – WebSocket-powered live notifications
• Scalable Architecture – Built for growth and high traffic
• Production Ready – Battle-tested and optimized
• Easy Customization – Clean code structure and modular design
• Comprehensive Documentation – Everything you need to get started

Version Information

Current Version: 1.1.0

Technology Versions:

• Next.js: 15.5.9 (Latest stable release with App Router)
• React: 19.2.3 (Latest with enhanced performance)
• TypeScript: 5.3.3 (Type-safe development)
• MongoDB: 8.20.3 (Latest secure version)
• Node.js: 24.x recommended (20.0+ supported)
• Mongoose: 8.3.0 (ODM for MongoDB)

Support

6 months of support included with purchase. For assistance:

• Check the comprehensive documentation
• Review the troubleshooting guide
• Contact support via email

Built with ❤️ using Next.js, React, TypeScript, and MongoDB