The Quality Management System (QMS) is a comprehensive, modular platform designed to centralize and automate all quality, compliance, and document-centric processes. It brings together essential modules such as Audit Management, CAPA, Non-Conformance, Risk Management, Complaint Handling, Employee Training, Supplier Management, and a powerful Document Management System (DMS) — all under one unified system. With advanced workflow automation and role-based access control, the platform ensures consistent operations, reduced manual efforts, and continuous audit readiness across teams.
The Audit module provides a complete end‑to‑end solution for planning, scheduling, conducting, and closing internal, external, supplier, or compliance audits. Users can build dynamic audit templates, define scoring systems, attach evidence, and capture findings in a structured manner. The module ensures full traceability with automated logs, reviewer workflows, non‑conformance integration, CAPA linkage, and downloadable audit reports. It helps organizations maintain compliance, improve process quality, and uphold audit readiness at all times.
The CAPA module centralizes the entire corrective and preventive action lifecycle to address audit findings, non‑conformances, complaints, and risk mitigation outcomes. Users can raise CAPA requests, analyze root causes, define corrective or preventive actions, assign responsibilities, track progress, upload evidence, and conduct final reviews. It ensures that every identified issue is addressed effectively and lessons learned are captured. This module promotes continuous improvement by preventing recurrence and enhancing the quality and compliance culture across the organization.
The Non‑Conformance module enables users to efficiently identify, document, investigate, and resolve deviations or failures from expected standards, processes, or specifications. Each NC can be categorized by type and severity, assigned to responsible users, supported with attachments, and linked directly to related audits or CAPA requests. With full lifecycle management — from reporting to verification and closure — the module ensures transparency and supports compliance with ISO and quality regulatory frameworks.
The Risk Management module provides a structured framework for identifying potential risks, analyzing their severity, likelihood, and impact, and defining effective controls to mitigate them. Users can document mitigation plans, assign ownership, upload supporting evidence, set review cycles, and track changes over time. With built‑in scoring and automated reviews, the module empowers organizations to proactively manage threats, improve decision‑making, and maintain regulatory compliance while reducing operational vulnerabilities.
The Complaint Management module streamlines how organizations capture, categorize, investigate, and close customer, supplier, or internal complaints. Each complaint can be tracked with its root cause, assigned investigator, supporting documents, communication history, and escalation path. The system integrates with NC and CAPA modules to ensure corrective measures are enforced when needed. With structured workflows and automated logs, it improves customer satisfaction and strengthens overall quality assurance.
The Employee Training Management module ensures staff remain compliant, skilled, and audit‑ready at all times. Administrators can create learning courses, upload training materials, schedule quizzes, track completions, and assign mandatory programs by department, role, or user. Automated email reminders, digital certificates, and progress dashboards make it easy to monitor workforce competence. This module supports regulatory expectations for employee capability, especially for ISO 9001, 27001, GMP, and other quality standards.
The Document Management System offers a secure and intelligent platform for storing, organizing, sharing, and controlling documents across the organization. It includes OCR‑based indexing for deep search, AI‑powered summarization and generation tools, encrypted shareable links, multi‑level permissions, document versioning, and digital signatures. Users can manage document lifecycles with archiving, retention, approval workflows, and detailed audit trails. Whether you manage SOPs, policies, forms, or contracts, the DMS ensures security, compliance, and ease of access.
The Workflow Automation module enables organizations to build custom approval and review flows for documents, audits, CAPA, training, or any quality process. With step‑based routing, conditional transitions, automated notifications, and real‑time status tracking, users can reduce manual work and eliminate bottlenecks. This flexible engine ensures consistent process execution, enforces organizational policies, and increases efficiency while maintaining full traceability for audits and compliance requirements.
The Automated Reminder & Notification Scheduler ensures that critical deadlines, document reviews, renewals, tasks, and compliance events are never missed. Users can configure recurring reminders — daily, weekly, monthly, quarterly, half‑yearly, yearly, or custom dates — and assign them to roles or individuals. With email alerts, in‑app notifications, and audit‑ready logs, the module significantly reduces delays and keeps teams aligned with key timelines and quality objectives.
The Supplier Management module gives organizations full visibility and control over supplier qualifications, certifications, performance assessments, and audit results. Users can maintain detailed supplier profiles, track compliance documents, evaluate supplier performance over time, and link findings to CAPA or NC when needed. This ensures procurement and operational teams work only with reliable, compliant, and high‑quality vendors.
The Role‑Based Access Control (RBAC) module secures the QMS by granting precise, granular permissions based on user roles, departments, or custom access rules. Administrators can control who can view, edit, approve, or delete information across every module. With dynamic permission mapping and page‑level or action‑level control, the system ensures data security, privacy, and compliance with internal and regulatory requirements.
This .NET-based project can be hosted on a Linux VPS, Dedicated Server, or Windows Shared Hosting. Please note that installing the Quality Management System may be challenging for non-technical users, as it requires proper server configuration and environment setup. We recommend seeking assistance from a technical professional or service provider to ensure a smooth and correct installation.
------------------------------------- 07 Jan 2026 Fix: Bug fixes and UI improvements ------------------------------------- 1.0 Initial Release -- 28 Nov 2025