Frequently Asked Questions

Question: What is this software for?
Answer: It is an integrated system for a support portal that includes Knowledgebase, Support Ticketing, Live Chat and CRM

Question: I am getting this error Purchase code or envato username is invalid
Answer: Maybe you are using our envato username, which is doorsoftxyz in the purchase verification step in the Envato Username field. Please use your envato login username.

Question: Can I add my new language or modify/improve my own language?
Answer: Yes, both are available and it is a very easy task for you. Our documentation shows how to do it.

Question: What technology is used to develop this?
Answer: Laravel 8.75, OpenAI, MySQL, JavaScript & jQuery, HTML, CSS and Bootstrap

Question: Which version of PHP and MySQL is required?
Answer: PHP 8+ and MySQL 8+

Question: I have some other questions…
Answer: Please contact our support OR Email us at: [email protected]