TicketDesk – HelpDesk & Ticket Management System
Demo Login Credentials:
Try the live demo using the following accounts:
- Admin: Email: [email protected] | Password: Password123!
- Agent: Email: [email protected] | Password: Password123!
- Customer: Email: [email protected] | Password: Password123!
Click here to access the live demo
TicketDesk – HelpDesk & Ticket Management System
TicketDesk is a powerful, feature-rich helpdesk and ticket management system designed for enterprises and businesses of all sizes. Built on ASP.NET Core Web API (.NET 10) with a modern Blazor WebApp frontend, TicketDesk provides a seamless, intuitive platform for managing customer support, IT requests, and internal service tickets efficiently.
Key Features:
- Modern Blazor Web Interface: Fast, responsive, and user-friendly UI for both admins and support agents.
- Powerful Ticket Management: Create, assign, track, and resolve tickets with full audit trails.
- Role-Based Access Control: Manage users with granular permissions for agents, managers, and admins.
- Multi-Department Support: Organize tickets by departments, priorities, and categories.
- Advanced Reporting: Generate real-time dashboards and reports for ticket status, agent performance, and SLA compliance.
- Notifications & Alerts: Email and in-app notifications for new tickets, updates, and SLA deadlines.
- Customizable Workflow: Tailor ticket statuses, priorities, and workflow stages to your organization’s needs.
- Integration Ready: API-first design allows easy integration with third-party tools and services.
- Secure & Scalable: Built on .NET 10 for high performance, security, and scalability for enterprise-level applications.
TicketDesk is the all-in-one solution for businesses looking to streamline customer support, improve response times, and enhance team productivity. Perfect for IT departments, customer support teams, and service-based organizations.
Built With:
- ASP.NET Core Web API (.NET 10)
- Blazor WebApp (Server/Interactive)
- Entity Framework Core for data management
- Responsive design with modern UI components
Elevate your customer support experience with TicketDesk, the ultimate helpdesk solution designed for modern enterprises.