WhatsCart – WooCommerce WhatsApp Abandoned Cart Recovery, Order Notifications & Chat Plugin

Recover lost sales, automate customer communication, and boost your WooCommerce revenue with the power of WhatsApp.

WhatsCart is the most complete and reliable WooCommerce WhatsApp plugin on the market, designed to help store owners solve the biggest challenge in e-commerce: Cart Abandonment. By leveraging the Official WhatsApp Cloud API, WhatsCart allows you to send automated, personalized WhatsApp messages to customers who have left their shopping carts without completing their purchase. Unlike email, which often goes unopened, WhatsApp messages have a 98% open rate, ensuring your recovery reminders are seen and acted upon.

But WhatsCart is more than just a recovery tool. It is a full-suite WhatsApp Marketing and Support solution for WooCommerce. From sending real-time Order Notifications (Placed, Processing, Completed, Shipped) to offering a seamless Click-to-Chat Widget and secure OTP Login, WhatsCart empowers you to provide a superior customer experience. With the new 2-Way Chat Inbox, you can even manage customer replies directly from your WordPress dashboard, making support faster and more efficient.

Stop losing revenue today. Turn abandoned carts into completed orders and build lasting customer relationships with WhatsCart.

★ Why WhatsCart is the Best WhatsApp Plugin for WooCommerce?

• ✔ Official WhatsApp Cloud API: Built on the official Meta API for maximum reliability, security, and zero risk of number blocking.
• ✔ High Conversion Rates: Recover up to 60% of abandoned carts with timely, personalized WhatsApp reminders.
• ✔ All-in-One Solution: Combines Cart Recovery, Order Notifications, Chat Widget, OTP Login, and Inbox in one plugin.
• ✔ Easy Setup: Get started in minutes with our user-friendly interface and detailed documentation.
• ✔ No Hidden Costs: Use your own WhatsApp number and pay Meta directly for conversations (first 1,000/month are free!).

★ Key Features Detailed

1. Automated Abandoned Cart Recovery via WhatsApp

Cart abandonment is a major revenue killer. WhatsCart automates the recovery process by tracking carts and sending a sequence of reminder messages.

• Smart Triggers: Set custom time intervals (e.g., 30 mins, 24 hours) to send reminders when they are most effective.
• Direct Checkout Links: Include a unique link that takes the customer directly to the checkout page with their cart restored.
• Coupon Incentives: Offer dynamic discount codes inside the WhatsApp message to encourage immediate purchase.
• Personalized Messages: Use variables like {{customer_name}} and {{cart_items}} to make messages feel personal.

2. Real-Time WooCommerce Order Notifications

Keep your customers informed at every stage of their order journey. Automated notifications reduce “Where is my order?” support tickets and build trust.

• Instant Updates: Send messages for New Order, Payment Pending, Processing, On-Hold, Completed, Cancelled, Refunded, and Failed.
• Admin Notifications: Get instant alerts on your own WhatsApp number when a new order is placed, ensuring you never miss a sale.
• COD Confirmation: Automatically ask for confirmation via WhatsApp for Cash on Delivery orders to reduce returns.
• Custom Templates: Create unlimited templates for different order statuses using rich media headers and footers.

3. Secure OTP Login & Registration (Passwordless Entry)

Simplify the login process and secure your store against fake registrations. Allow customers to log in or register using their WhatsApp number and a One-Time Password (OTP).

• Fast Login: No need for customers to remember complex passwords.
• Verified Users: Ensure every registered user has a valid WhatsApp number.
• Customizable OTP Messages: Tailor the OTP message content to match your brand.

4. 2-Way Chat Inbox (New Feature!)

Don’t just broadcast messages—have conversations! The new Inbox feature brings customer replies directly into your WordPress dashboard.

• Centralized Support: View and reply to WhatsApp messages without leaving your admin panel.
• Chat History: Keep a record of all customer interactions for better support context.
• Instant Engagement: Respond quickly to pre-sales questions to close more deals.

5. Floating WhatsApp Chat Widget

Add a customizable “Click to Chat” button to your website pages. Let visitors start a conversation with you instantly for support or inquiries.

• Multiple Styles: Choose from various button designs and positions.
• Page Targeting: Show the widget on specific pages (e.g., Checkout, Product pages) or globally.
• Pre-filled Messages: Set a default message (e.g., “I have a question about…”) to start the chat.

6. “Buy on WhatsApp” & Checkout Redirect

Streamline the purchasing process by allowing customers to send their order details to WhatsApp directly from the checkout page.

7. Advanced Controls & Privacy

Maintain full control over your messaging campaigns and respect customer privacy.

• Do Not Disturb (DND) Mode: Set specific quiet hours (e.g., night time) when no messages will be sent to customers.
• Daily Message Limits: Set a cap on the number of messages sent per day to control costs and prevent spamming.

★ How WhatsCart Improves Your SEO & User Experience

While WhatsApp is a direct communication channel, it indirectly boosts your store’s SEO performance by improving user engagement metrics:

• ↓ Reduced Bounce Rate: Instant answers via the Chat Widget keep visitors on your site longer, signaling quality to search engines.
• ⏱ Increased Dwell Time: Engaging customers with real-time support encourages them to browse more products.
• ★ More Positive Reviews: Excellent post-purchase support via WhatsApp leads to happier customers and more 5-star reviews, a key trust signal.
• ☎ Mobile-First Experience: WhatsApp is mobile-centric, aligning perfectly with Google’s mobile-first indexing for e-commerce sites.

★ Powerful Analytics & Reporting

Make data-driven decisions with the built-in analytics dashboard.

• Recovery Rate: See exactly how much revenue you’ve recovered from abandoned carts.
• Message Status: Track Sent, Delivered, and Read statuses for all your campaigns.
• Click-Through Rates: Monitor how many customers are clicking your recovery links.

❓ Frequently Asked Questions (FAQ)

Q: Does this plugin use the Official WhatsApp API?
A: Yes, WhatsCart is built on the Official WhatsApp Cloud API by Meta, ensuring high reliability and compliance with WhatsApp policies.

Q: Do I need to pay for WhatsApp messages?
A: Meta provides the first 1,000 service conversations per month for free. Beyond that, you pay standard Meta rates directly. The plugin itself has no per-message fees.

Q: Can I use my own phone number?
A: Yes, you can configure the plugin with your own business phone number.

Q: Is it compatible with the latest WooCommerce?
A: Absolutely. We regularly update WhatsCart to ensure compatibility with the latest versions of WordPress and WooCommerce.

Support & Documentation

We pride ourselves on top-notch support. If you have any questions or need help with configuration, our team is ready to assist.

• Detailed Documentation: Read the Guide
• Email Support: [email protected]

Changelog

= Version 1.1.3 = Dec 12, 2025 New: Visual Workflow Builder for WhatsApp Automation = Version 1.1.2 = May 14, 2025 [Fix]Compatibility with latest WP and Woo version = Version 1.1.1 = April 17, 2025 Bug Fixes and Stability Improvements for WhatsCart The Plugin now supports updated meta API for OTP & Authetication messages = Version 1.1.0 = August 07, 2024 [Fix] Refactor and enhance the code. [Fix] Inbox feature issues = Version 1.0.10 = July 16, 2024 [Add] "Inbox" to view chat replies in WhatsApp. = Version 1.0.6 = April 1, 2023 [Fix] Debug mode warnings = Version 1.0.6 = March 1, 2023 [Fix] Change default cron setting = Version 1.0.5 = Feb 19, 2023 [Fix] After placing an abandoned order, the recovered status does not change = Version 1.0.4 = Feb 11, 2023 [Add] Displayed send message count [Add] Option to delete the abandoned orders. [Fix] Provide a dropdown for OTP template settings so users can select the OTP template they want. [Fix] Option to delete message log entries. [Fix] Manage template alignment issue = Version 1.0.3 = Jan 01, 2023 [New] Compatibility with BookUpp Pluign [New] Order / Buy on Whatsapp [Add] - Admin Order Notification = Version 1.0.2 = Dec 18, 2022 [New] Login and Registration With OTP (With Dedicated Setting) [New] Timer for the OTP. [New] OTP digit setting (Depends on Admin) [New] Alphanumeric OTP (Numeric, Alphanumeric, Alphabets) [New] Login with OTP without password = Version 1.0.1 = Dec 05, 2022 [Fix] [Enhancement] Rejected templates should not be mapped; instead, they should be disabled. [Fix] The message "Content already exists" should appear in error after clicking the Create Template button. [Fix] Change the location of the order success template's setting. [Fix] DND settings should not be saved if the time is not entered. [Fix] The alphabet should not be accepted in phone field [Fix] Without the support executive number, the "Enable Chat Support Widget" should not be saved. [Fix] Address should be displayed proper in message. [Fix] Currency symbol is missing in message. [Fix] If the user selects the postpaid payment method while placing an order then a conformation message should be send before the order success notification msg [Fix] - When the user leaves the message limit empty, the default message limit 1000 is not set. = Version 1.0.0 = Initial Release